From Submarines to Seniors: A Veteran’s Journey into Franchise Ownership

Free Agent Podcast with Franchise Guru Meg Schmitz – Guest – Alan Wedal, Franchise Owner of Seniors Helping Seniors

Meg Schmitz:
Hello everybody, and welcome to or welcome back to my podcast called the Free Agent. My name is Meg Schmitz and this discussion is all about free agency and taking control over your financial future. The mission of my show is to share inspiring conversations with real people who took the leap into self employment, business ownership, franchising and freedom. And just like my guest today, he’s a repeat offender. So am I.

We keep getting into franchising. We just can’t help ourselves. From corporate refugees and executives tired of the desk job to entrepreneurs and investors looking to share camaraderie and inspiration through their own business journey. My podcast seems to spotlight on real people who stepped into the unknown, took control over their destiny, and became their own boss. Today I have the exciting pleasure of welcoming Alan Wedal to my show.

Now, the great thing about Alan, and I don’t know if you remember exactly, was it 2015 or 2016 when we first worked together?

Alan Wedal:
15 into 16.

Meg:
Okay. And it was really because of you that we got our first Friday networking group started in the Take the Leap. There were just a handful of people at the time.

And so that that meeting carries on, I’ll mix in some fun stories about that. But Alan, why don’t you, for the sake of the audience, give some background. First of all, thank you for your time in the military. You are U.S. navy.

Alan:
That is correct.

Meg:
And you were on a submarine for a very long time.

Alan:
Yes, too long, maybe some people will take. And so maybe that was transformative or certainly informative about your business life thereafter. So give us a little navigational tour of who you are and then we’ll talk about how you get to where you are today.

Alan:
Sure. I appreciate that, Meg. Thank you very much. So, yeah, my background it is US Navy. Started out, enlisted, went out to sea for a short while and in the their infinite wisdom, they kicked me out and sent me back to school, got my degree, so I went back back into submarines on the officer side as well.

So Mustang, I guess is what they call us both enlisted in officer time. The submarine life, it’s not for everybody. Obviously you got to be a little crazy to go on board. That’s fine. It fit me to a T.

But I’ll tell you the, the best thing I did in my life other than marry my wife and have my kids and all that other good stuff, but it taught me teamwork, alright. Because the. The biggest thing I took away from the summary in life is you don’t have to like the people next to you, alright. But your life depends on them, and their life depends on you. So you learn to work together.

You’ve got a mission, you’ve got a goal, alright. But when the flooding happens or the fire starts, all right, that’s the worst thing that can happen in a submarine. And we work together as a team to take care of that. I brought that with me since I left for all of my jobs afterwards, and certainly into the franchising world as well, developing and leading my teams, too.

Meg:
How long were you in the corporate world then, before you had the idea about coming to the webinar session on business ownership?

Alan:
Probably way too long to come around to it. But I started from anywhere. I started out as I left into engineered sales and eventually worked my way up into sales, management, sales and marketing. But I had 20, 20 years of experience plus for the corporate world after I left the military.

Meg:
And so what was the catalyst that made you think about business ownership as an alternative to staying in corporate America

Alan:
Sure. Well, there’s a couple of things, but the main thing is you can call it whatever you want. They’ve got a lot of words for it. Layoffs, right Sizing, reduction in force. They’re all business decisions that go on.

I understand that getting my MBA and working in leading teams. I fully understand what the ebbs and flows of a business and decisions you have to make. I’ve had to make those as a business owner as well. But the last time was an opportunity for me that I liked. It was a remote job, even though the headquarters were only three miles away.

I got. I did a lot of traveling, so I didn’t have to go into the office all that much. But I was mainly focused on power generation. That’s where I came from, obviously. But the oil and gas industry took a nose dive, as they do cyclically, and I was extra, all right.

I was at overhead that wasn’t needed, and my team and I were doing well, but we were impacted by it. And I said, you know, if I’m working this hard for somebody and I have no security, it’s time for me to look at something else. And so that’s certainly how we met as I was going through that outplacement, looking for that next opportunity, saying, all right, if I’m going to do something, let’s set something up for my family future.

And that’s what caused me to come and listen to one of your presentations one time and say, oh, boy, I’m already way late for this. How do we get going?

Meg:
Yep, that was. And I remember you. I remember the session, too. My husband says, I don’t remember where I leave my car keys, but I never forget candidate with whom I have worked. So I remember that very clearly as well. And you remember also, it’s kind of funny driving from here over to Lee hacked Harrison one day, you and I were talking on the phone one morning. I thought, yeah, he, he’s going to do it. He’s really, you’re in the right place at the right time.

Maybe we didn’t find exactly perfectly the right franchise opportunity, but it was an opportunity for you to take the leap. And thus you and Terry did, talk about the ArcPoint experience when it first got started. You’ve always had a sense of humor about that business and, and what it does. So please infuse that into your storytelling here and bring it also through the pandemic, because some really interesting things happened in 2020.

Alan:
Sure. Okay. So certainly, yeah, our first opportunity working together was with the ArcPoint Labs business. It’s a great business. Certainly it set it up anywhere from, if you need to know, who’s your daddy on the DNA side, all the way through to the drug testing and the clinical lab work. And for me, that was a good fit.

I had done all three of those. I’m adopted. I had a cancer diagnosis early, so I was getting a lot of blood work, and certainly drug and alcohol are drug tested throughout all my life, from the military and all my jobs. So it was a. It was a good fit for me.

I enjoyed what was going on. And looking back at it, was there a crystal ball? Maybe, maybe not, I don’t know. But certainly in the right place at the right time for that business because as the pandemic hit, everybody was shutting down.

Couldn’t work, couldn’t do anything. Trying to maybe stay afloat, or in many cases, some didn’t. Unfortunately, I was in the right place at the right time for that, to do a lot of the COVID testing for individuals and for businesses. So we were actually able to help businesses stay open, stay productive, making product and certainly being safe as well. Because if we identified somebody that may have been, that was exposed, had early signs of COVID and tested, they could be moved out of the workplace temporarily while they recovered and still going without taking out the entire production line or anything else along those lines.

So being one of those essential businesses I had, I grew to 10 people during that time. Sometimes in our small space, we were tripping over each other, but people wanted to come in, wanted to stay working, wanted the answers really is what it came down to be that we were able to provide them.

Meg:
Peace of mind.

Alan:
Yes, absolutely, peace of mind. And so our, our networking group, of which you were one of the original members, pivoted into the zoom format. For people who are listening. In the beginning of, in the beginning of this networking group, the first Friday group, we were meeting in person and we would sit around the periphery of a conference room.

And in the late 2019, early 2020, it was getting to be 40 something people in this room and we were going to have to move to a different format. Thus we pivoted into Zoom. And it was so striking to me, standing in the spot, same spot where I am right now as we move the group, how many people like Club Pilates closed, Nothing to do. Mitchell, drinking a beer, 9 o’clock in the morning on a Friday morning. Because what else are you going to do when everything is shut down?

Well, you and a couple of other people were drinking from a fire hose. That was really striking to me. So how did you, how did you adapt your business with such a huge fluctuation that happened so rapidly?

Alan:
So the, that was definitely a stressor. All right. We as a business owners were always one worried about, you know, am I going to have enough business to keep people employed? And again, fortunately for me, I guess I’ll say with the COVID I had the exact opposite of how am I going to find the people, how am I going to keep them working, how am I going to get this going?

And so the, the strategy was, alright, how can we get people in efficiently? So that was definitely driving efficient efficiencies. Because while we were doing Covid, I was testing somebody, about every five minutes a new person was coming in.

All right, wow. So they, whether we, it was down to just a few seats in the waiting area so we could maintain distance, or people out in their cars and we would bring them, bring them in, wave them in as they’re going, they’d come in, test, and we’d get them back out to their car so we could bring them the results if they wanted that so they could know right away.

So for us, again, the pivot, there’s a lot of ways that you can stress your business either again, on the low side or on the high side. Fortunately, again, for me, there was a lot of good people that were available through no fault of their own, obviously. So we, we had some good people that were working together to solve the issues for individuals.

Again, the, the peace of mind, the, the knowledge of did they or didn’t they? You know, what were they going to do? Because some, some of them were coming in, they were caregivers for their family and they needed to know if they could still do that or if they had to. I had some people that they got Covid they had to go upstairs and their spouse had to stay down downstairs for that entire isolation time period. And that was a stressful period for a lot of people.

So again, just stressing the business, finding those efficiencies and focusing on what needed to be done. So again, good time, bad time. It was definitely certainly for me a good period for business.

Meg:
Yes. Do you remember Mark Shannon was before the pandemic. People were so reticent about doing bookkeeping, accounting online. It just wasn’t safe. Well then everybody pivoted. He was another one who had business just jack through the roof all of a sudden. Was it all right?

So you didn’t really have an issue finding people to come to work. Were they care in the healthcare industry already and available?

Alan:
Some were healthcare as I was looking to do either certainly I was hiring phlebotomist for some of the work that I had because we still had blood work that needed to get done because there were. If you weren’t sick, you couldn’t go into a healthcare clinic to get a blood draw because they really didn’t want you there unless you were suffering from COVID So they needed someplace to go. So I certainly put my phlebotomist to work.

But I also had a lot of other people that were, I won’t say healthcare related. I had a retired sheriff deputy that was working for me at one point. I had others that were maybe CNAs. So healthcare related but not necessarily my typicals or it was just other people that still needed an opportunity to earn some money because they had nothing. If they, if they didn’t have the job at Arcpoint they would have been sitting around maybe or maybe not collecting unemployment.

That was always the question at that point. But again I had 10 people that I could put to work and we did travel around the area as well up into northern Wisconsin during a lot of that early time as well too.

Meg:
Wow, I hadn’t realized that. Thinking just standing here right now thinking about how long we have known each other and then putting together the first Friday group. There was a period of Time.

And I may remember this and tell the story differently than you would, but we were meeting at Le Hack Harrison 1 Friday morning and there were just, I think five or six of us. And the. The tone in the room was everybody was just sort of spinning, cycling down, down, down. It was a tough time. All.

Each of you had a particular issue with your franchisor or local market or a landlord issue. Gosh, remember Cara Rankin with trying to get Brookfield and the build out for her. And so I remember you looking over and saying, Meg, this would be a whole lot easier with an adult beverage.

Alan:
I may or may not have said.

Meg:
Yeah, you did.

Alan:
At least it’s a good story. Absolutely

Meg:
I enjoy you being part of the group still, so I can. But that. That’s what was the catalyst then for the evening quarterly meetings where we.

I did bring adult beverages and I went to Costco and brought a whole bunch of food. And as always, my events and participation is. There’s never any charge, but those were some. It was that comment that launched the quarterly get together with the panel discussions. We had some really good content.

So it was all. It’s all thanks to you, Alan.

Alan:
Thanks to me and my need to have a beverage at that point.

Meg:
Maybe a great goose.

Alan:
Yeah, yeah, there we go.

Alan:
But, as you said, as we originally talked about the. The first Friday is that opportunity because we don’t have. Especially me. I’m the only one, the only art point that was in Wisconsin.

All right. I didn’t have anybody to, you know, just drive over the next city and have a discussion. I could pick up the phone and I could talk to somebody that started in California at the same time or Illinois or others, but it’s not the same. So us sitting down together as franchise owners, even though we are in different markets. Absolutely.

We were having the same stresses that were going on. The same part of the ownership piece for making that leap. All right. So is it worth it? Certainly we.

We always find that it was, but it is always much more worthwhile if you have somebody nearby that you can talk to. And the quarterly meetings absolutely helped in that as well too. In a more of a social setting, sitting down, learning and talking to everybody.

Meg:
Yeah, we were all going through the same together and no one could. The Milwaukee market is obviously quite a bit smaller than Chicago.

I came from Great Clips. We had multiple. We had 30 something franchisees and over 200 locations. We were all flying the same flag. That made it really easy to run a co op meeting.

I was the co op president that’s the structure that I took and implemented in Milwaukee so that we could talk about best practices. We were all in different industries, but we were all, we’re all business owners and we all run into the same opportunities, the same how to open doors. Who do you know making those introductions or solving problems?

So the first Friday group lives on today and I think it’s even more effective now actually in the zoom format. People are connecting in the moment instead of having to wait until the meeting is over and catching somebody before they left for lunch.

So I appreciate the, the ongoing participation when you can. Obviously it’s voluntary and there were months where you were just drinking from a fire hose and unable to come. Now you’ve made a switch. So let’s move into version two, the next generation of, of Alan and Terry in your next big adventure.

Alan:
Sure. So certainly as I looked nine, about nine years with that, with that franchise, it was time. What, what was next? What’s next for me? Where am I going? And so that’s why I reached back out to you.

All right, Meg 2.0 as well at this point for helping me. Taryn, I enjoyed the first go round with you helping us on getting everything going and we had so many questions that you helped us with this time through. Still had questions, but they were different questions, more informed questions maybe is the best way, I’ll say that. But certainly as I’m looking for this next stage in me looking at that point, I loved you helping me through on the in this case now the seniors helping seniors as we are all eventually aging into that some with more gray hair than others.

But you know, I went through that somewhat with my parents. My sister was the caregiver for my father companion maybe more so than a caregiver because he was still still able to get around. But he was living by himself after my mom passed. I see that with my father in law now who just recently sold his house and moved into independent living. But he is still somewhat isolated even though he’s got people around him.

So everything certainly that we can do as a generation as the as we age to keep people at home as long as they can in their own place and being as productive, as friendly as whatever comfortable comfortable that they need to be. That was, that’s what I loved about the the story this time through is I’ve, I’ve given back. I’ve done my Covid time, I’ve done my drug testing and all my other stuff. Same thing that I’m doing now. I don’t know if it’s coming back from when I joined the Navy and continue to volunteer, but now this time in a business model that is going to allow me to help the, the greatest generation as they age as well too.

Meg:
The Silver Tsunami is not slowing down and I, I’m struck by how many people you’re talking about the cyclical nature of things with oil and gas. There’s a cyclical nature I’ve noticed in franchise ownership where people gravitate to the aging population. Is it direct care, companion care, medical care? Is it, gosh, like assisted living locators where it’s not direct companion care, but it’s helping somebody who’s in transition find that next best lily pad to land on. So there’s a huge amount of well dollars being spent for sure as our parents.

Mine are aging 92 and 87 now. What are you most looking forward to? You haven’t even been through training yet, but what are you most looking forward to in your new role?

Alan:
Certainly for me, that, that what I’m looking forward to love and why I gravitated to this particular franchise is the, again, just the opportunity of matching. In this case, Seniors Helping Seniors.

All right, it’s, it’s not the 20 year old sitting there with your mom, your dad, your grandpa, your whatever. So it is more closely generational matched. Yeah. It’s funny, I had a, just before joining Seniors Helping Seniors, I had a gentleman come in, last name Baez. And I was talking to him.

So is that like Joan Baez? And he just stared at me like I was a devil with three horns. He didn’t recognize the name. And that’s fine. All right.

We, we all have to figure out how we work together as we go forward. But if we’ve got mature adults helping the seniors through this, there’s a better chance of them connecting if they make a reference. We’re probably, you know, we may not fully understand it if somebody starts talking about Glenn Miller. All right, I won’t necessarily know the music, but I know that my parents played that and I know that it was an orchestra. All right.

I wouldn’t be able to hum any of the tunes, but again, we’re, we’re there to recognize and do better and connect with them. And that’s what I’m looking forward to. You know, that, that senior helping senior to be the best opportunity, the best connection point for those. And in some cases it’s going to be retired people that maybe just need a little extra cash to make some money helping somebody else. Maybe not too far away in age but still able to get out and about and want to help and do something productive still instead of sitting at Walmart or McDonald’s or something else.

So it’s a. It’s a more of a opportunity for them to give back as well too.

Meg:
Yeah, it’s tapping into a really potent labor force that still has gas in the tank and desire for relevance and community. As soon as we franchoice brought seniors, helping seniors into our portfolio, I thought this is more than a gimmick. This is really.

This is so necessary. And they’re doing a great job with the, with the programs that they’re offering. You’re going to be going through training in January, I believe. What is your target launch date then for your business?

Alan:
Yesterday?

I want to get going and get through probably in the right after that. Within assuming that I do get the okay for the January training. New owner or the owner training right after that. I’ve good and bad. I’ve got some experience with the biz with a business.

All right, so I’ve got a lot of stuff already done. I’ve got the business name, I’ve got the checking account, I’ve got the phone, I’ve got the all this other stuff. So it’s just a matter of getting that training and then hit the ground running. Given the fact though, that I need to understand from the training what I’m doing all right, I can’t go out without the knowledge.

You only get one opportunity in many cases to, to knock on somebody’s door and they’ll recognize that you, you know a little bit, but not enough, and you may not get that other opportunity. So certainly it’s a proven. Any franchise typically is a proven, successful model and you’ve just got to kind of follow the script. That’s what I love about the franchising is you’ve got a playbook. You may still need to do a few changes to it depending on your market and what’s going on, but you don’t have to typically reinvent the wheel.

As long as you follow with what they’ve told you that they’ve proven to be successful, then you should be able to have your success as well.

Meg:
And so with the. With the first steps after training, or maybe it’s before training, talk about how are you going to promote your business? Is there a marketing machine that you flip the switch and start paying for campaigns that are on social media or. And then how much of it is boots on the ground?

Alan:
There’s going to be some of that Certainly is in the territories that I’ve got. There are a couple of others in the state, so it’s got some recognition. Okay. All right.

But it is still driving. You know, if it was just as easy as you pay some money and you open up your business and life happened to you, you know, everybody would be doing that. But no, it’s still some boots on the ground getting out and about developing my network, or I should say re developing my network because nine years now I’ve been doing this in a different opportunity, but I’ve still got a lot of the same network that I can reach out to for referrals to others as well, too. So the, the IT, the marketing piece absolutely is in progress now and we’ll get going, but it’s. You got to get there to want to drive somebody to go pick up your website and take a look at it. If it’s anywhere from the literature you leave behind to talking to people, to branding your vehicle. All right. With the vehicle wrap, some people do, some people don’t.

My past business. Within a week of me wrapping a vehicle, I got calls from it. All right, so there are lots of different ways guerrilla marketing that you can do to make that happen.

Meg:
My favorite is guerrilla warfare. Boots on the ground.

And we’re doing it with Image Studios right now, creating some of our own content separate from the marketing agency. It’s turning out to be, I don’t say more effective, but it is attracting a different type of individual. And that’s really coming from market experience and understanding what is going on in the Milwaukee marketplace. We’ve had the first Friday group going for quite a long time. What other who mentors or other resources do you tap on that you now transition into the new business?

Alan:
So there’s several that I’ve have worked with, will continue to work with. One of the first things I did besides the first Friday group, the Lee Hectaresen group as well, is there were three, four other business owners that I started with that were starting about the same time. Different group, different industry. But we were all going through the same thing at the pretty much at the same time. Whether that was Kirk Gramal from Team Logic, Ken Tyler from Hometown Heating Air and Electric Dave from Advanta Clean.

All right. Sitting down with them typically about every two weeks or twice a month. On Fridays we sit down for coffee and it’s going around the table. What are your issues?

What have you done? All right. Oh, you had that same issue last meeting. Have you done anything different? So we become somewhat accountable to the group.

And the other thing we’ve done is we actually have now become each other’s semi board of directors. So we actually present to the rest of us on a quarterly basis our business or what we’ve got, what’s our, what’s our goals, how are we doing, what’s our challenges, success, all of that stuff Again. So on a deeper level for me too though my business particular for me, I love Business Network International BNI a shout out to them as another franchise organization for the referrals that are coming out of that. I look for referrals for members on my team and my team is looking for referrals for me. And those chapters are everywhere across the world.

A bunch of them here in the Wisconsin area that are available for businesses to join and there’s only one of each profession there. So it’s been a great networking opportunity for me as well too.

And then your local chambers and other opportunities that are out there as well. It’s up to you for figuring out how much time do you have. There is only so much time in a day.

Meg:
Yeah. 

Alan:

And what I found the key and I share with everybody is if you make the commitment to the group, be there. If you make the commitment but you can’t be there, you’re doing yourself more harm than good. So sometimes you the thought is I’m going to join everything that’s out there, everything available. You just don’t have enough time for that one.

So you might to pick and choose which ones, figure out which one’s good for you. But sooner or later those that aren’t working or you can’t make the commitment or you don’t enjoy being at, all right drop move on to something else because you’ve got to be present when you’re there.

Meg:

I completely agree with that strategy too. We’ve probably talked about it in the past. Some of these groups have a shelf life.

They’re effective for a period of time and then it tapers off. That’s your signal to move on. The, the way that I’ve run my business since 2012, I have not purchased a lead and so I’m. I don’t have a marketing spend every month. Everyone I work with is a personal referral.

I have the tiniest little high quality pipeline. So I bring this up for people who are listening who say oh you know networking. I’m not really comfortable. I’m kind of an introvert. Look at it as a free pipeline to create trusted relationships with people who are know like and Trust relationships.

People refer people to people they like. And so you may be an introvert and it may be uncomfortable, but it’s the best free referral source out there is to leverage your other business owners in, in the network. But as you said, Alan, time is one thing we cannot get back. So choose your time wisely and if it’s not paying off, then move on. People love the, the business community.

I guess that’s why it’s called small walkie. Is that right? Small walkie. Because the business community is so helpful and free. I call it the go give attitude.

Go give references, give referrals, support your fellow owner. It’ll come back to you in spades. If you put it out there in the universe, then other business owners really like to see you do well as well. So in this new transition, as you know, I talk about your wife, your life and your money. How is Terry doing with a new transition and what if any will her role be with seniors helping seniors?

Alan:
So Terry is obviously still hesitant. Right. It’s all, all still on there as she still continues to work. She though this time through with the experience that we’ve had certainly again working with you on the front end, but seeing the Arc point experience and then this time through she and I had again much more pointed questions. All right.

Before, when I did it nine years ago during the headlight, I didn’t know what questions to ask each of the franchisors. You know, I’d ask some of the standard ones. How you doing? How this. All right.

But what I found this time through, as I was looking through with your help as well, evaluating, did a team, a franchisor, have enough support? All right. Some people run very thin and as a business that’s not a bad thing. But if you’re looking for support as a new owner and they’re running really, really thin and things get dropped, that’s probably not a good spot to be. So I’ve learned that through and Terry and I as we talked about that were much more comfortable when we made our final decision.

So now will she be here? Yes, I think eventually she will be back in once we’re up and running. Big difference obviously between the two rranchise Model 1 was a brick and mortar 2400 square foot that came with all of the bells and whistles and costs associated with that to a, at least to start with a home based business. All right, so as we get up and running, time to positive cash flow is going to be greatly reduced.

You know, eventually will we get a small Office. Yeah, I’m not gonna, I can’t always meet everybody in a coffee shop and interview and all that stuff. But the, the time will be right when that happens, that will be in our choosing as well. And as we looked at that there, I think there is a place for her and we’ve talked a little bit about that where that might be. She is not the networking person.

She’s not going to go out and about and that’s fine. I’m okay with that. But there are some. As a social worker, school social worker, she’s got some great fit opportunity within this business model for working with the clients and onboarding them or doing the interviews with the family that might be calling or the staff hiring as well too. So some of that, I don’t want to say back office.

It’s the, the, the bringing in the right people, the right clients and the right staff that. She’s kind of my better half on that one. She’s got a better judge of character and being able to do that quicker than I do.

Meg:
I’ve always been delighted to see her. Come with you to the quarterly meetings and we’ll figure that out. I think the whole landscape in, in Milwaukee has shifted quite a bit for us with the Young Guns has disbanded. Some of the other recruiting, not recruiting, but networking groups have shifted and I saw a big drop off in the attendance. It was still high quality stuff even though there were 12 or 15 of us.

But we’re certainly way off from 40, 50 people who were coming in the beginning. So we’ll have to brainstorm a bit on that and see is your group of Kirk, Dave, etc.

Are you still getting together with that small group?

Alan:
Yes, we are. Actually just had coffee with them this past Friday and January. We’ve got one of the members that will be kind of presenting for their business plan for the new year going forward and their growth model and everything else along those lines. So yeah, we are still gathering.

Meg:
Well, if it comes up in conversation, I’m all ears for how to get us back together for those quarterly meetings and have really strong participation. And as always, the content of the discussion is first and foremost in my mind is to gather the right experts who are going to deliver information on the current state of the business climate here in Milwaukee. So would love to get that group back together again because you are the one who started it, Mr. Grey Goose. It’s been, it’s been so much fun to have.

I love going to Costco to shop for that group because it’s always such great content and then good networking conversation. Well, I’m really delighted that you were able to make time for me this morning. I’d like to have you come back after you get up and operational to talk further about. You’ve got Joy and Joe Fowler who are probably going through training the same time you are. They were just recently on the podcast and we talked about their experience in making the decision.

So I’d love to have you come back and talk about how version two, the new launch goes and other tidbits of wisdom to pass along. I always appreciate your sense of humor as well.

Alan:
I’m looking forward to that opportunity. My my invite portal is always open for you. Thank you.

Meg:
Well, have a great week, enjoy the holidays, get yourself through training and I look forward to seeing you nearby. Thanks for stopping by Image Studios, by the way. It was great to have you come through and congratulations on your decision and say hello to Terry.

Alan:
I will. Have a great day. Thank you.